Bug fixes to maximize the battery level.

General improvements to the Bluetooth connection to make it more reliable and to provide better voice assistant responses.

Should you upgrade to firmware version 1.8.2?Īccording to Bose, the bug fixes added to firmware version 1.8.2 address a few small improvements to improve the overall quality of the product. Ensure that your earpads are all the way clicked in before contacting Bose support.

However, it should be pointed out that despite their exhaustive efforts to recreate the problem, Bose was unable to rule out other factors like earpads coming undone, and poor fits. Update the headphones using your computer to the latest firmware manually.Download and run the Bose Updater app on your computer.Connect the headphones to your computer via USB, and go here in a browser.Plug the QC35 II into your wall charger for at least 5 seconds, then remove the cable.It sounds simple, but just restarting the headphones can fix a lot of issues. If none of these work, then at least you can tell Bose customer support that you’ve already done the “basic” fixes. While there haven’t been enough complaints to get a guaranteed fix, we figured it’d be a good idea to put the instructions that worked for most people last time in the hopes that it will similarly resolve this issue for most people as well. Just like the QC35 II before them, there have been some complaints about a firmware update giving the newer Noise Cancelling Headphones 700 some issues.

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